Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Delivery charges for items will be listed upon checkout.They are subject to change depending on the items purchased, how many, promotions and other factors.If you have a question about our shipping charges please contact us using the contact form.

Which payment methods are accepted in the Online Shop?

We use Paypal payments and accept all credit card paymentsthat Paypal allows.If you are having trouble and need assistance with a payment or have an inquiry about payments we can accept please use the contact form.

How long will delivery take?

Delivery can take anywhere from a few business days up to a few weeks or more depending on the item ordered, available stock,if the item is custom made etc.If an item is lost via USPS after shipment, contact us and we can decided weather to resend the item or refund it on acase by case basis.If you need an item delieved by a specific date contact us before purchase to make sure that the item will arrive on time.We value customer service so if there are every any delievery issues, questions or concerns contact us via our form and we will usually be in touch with you within 24hrs.

What exactly happens after ordering?

After ordering we will receive a notice of your purchase and begin processing it.Processing time depends on the item ordered, if it is a digital download normally you will receive an email with the download link immediately.If no such link arrives within 24 hrs please use our contact form to get in touch!

Send us an email